Eternal Jewelry

Timeless fine jewelry

Frequently Asked Questions

If you have any further questions about a product or any custom order please feel free to contact us any time. We look forward to working with you. 

alane@eternaljewerlylasvegas.com

 

Do you offer gift wrapping and packaging?

We do not offer gift wrapping however each handcrafted piece of jewelry will be shipped in an elegant gift box with a hand tied bow worthy of any gift.

When will I receive my jewelry?

We handcraft each piece of jewelry we will need 1 - 5 business days to make each piece of jewelry. 

For domestic shipping we offer USPS priority 1-3 days and UPS express 1-2 days. 
 

We are not currently accepting international orders directly on our site. For international orders please visit us on our ETSY site: https://www.etsy.com/shop/wandj4Less

All packages require an adult signature. We reserve the right to ship with UPS express or overnight at no additional charge.

Do you offer Returns & Exchanges?

Your satisfaction is important to us if for any reason you are unsatisfied with your purchase you have 7 days from the arrival date to contact us for a return. The item must be in the original box in an unused, unworn condition with the original tags still attached as sent. If the original tag is removed you will be unable to return the item. The buyer pays return shipping and insurance. The item must be sent with delivery confirmation to ensure its arrival. 

Ring Sizing? 

Each ring has a standard size range based on it's construction. The general rule is size range 4 -8, including 1/4 and 1/2 sizes. However in most cases we can accommodate other sizes. Each ring is made to order in your size. Please contact us prior to purchase there may be an additional charges for sizes outside of standard. 

Are you Moissanite stones authentic Charles & Colvard®?

Absolutely! Our stones are authentic Charles & Colvard® we purchase our stones through the largest and most trusted jewelry supplier in the Unites States. Each stone comes with a Charles & Colvard® authenticity/warranty card. It also can be registered on the Charles & Colvard® site for their limited lifetime manufacturers warranty.